1. Applicability of This Policy
This policy applies exclusively to interactions conducted through the website where data or messages are voluntarily submitted by users. No commercial purchases or paid subscriptions are available or offered. Therefore, refund requests are not applicable under normal site usage.
2. Voluntary Communication
All form submissions and messages are provided on a voluntary basis by the user. Since no payment or transaction occurs, there are no grounds for refunds or service reversals. All information shared remains within the scope of general inquiry.
3. No Transactional Exchange
The website does not offer tangible goods, subscriptions, or paid content. It functions strictly as an informational interface. As such, no return process is required, and no refund-related procedures are activated.
4. Data Submission and Retraction
Users may choose to request removal of their submitted data by contacting the administrator. While this does not qualify as a “return,” it serves to clarify that data is not retained longer than necessary. There are no fees or charges associated with such requests.
5. Timeframe for Data Handling
Messages or inquiries received through the contact form are typically addressed within a reasonable period. Since no exchange of goods or payments occurs, no refund windows are established or required.
6. Communication Confirmation
After submitting a contact form, users may receive a confirmation via email or phone if contact details were provided. This acknowledgment is purely informative and does not indicate acceptance of any transaction or obligation.
7. Cancellation Terms
There are no contracts or commitments initiated through this website. Therefore, cancellation is not required. Users may discontinue communication at any point without formality.
8. Modifications to This Policy
This return and refund policy may be updated without prior notification. The revised version will apply to all future interactions. Users are encouraged to refer to this policy periodically.
9. Non-Commercial Use Statement
The website operates without e-commerce functionality. There are no shopping carts, digital products, or service orders processed on the site. This policy serves only to clarify standard site behavior regarding user-submitted communication.
10. Contact for Clarifications
For questions related to this return and refund policy or data handling in general, please use the contact details below:
Address: Kenya, Nairobi, Ngong Rd, KE Karandini road
Phone: +254711082231
Email: [email protected]